Who we are
This website is operated by O’Joy Maison, located in Lithuania.
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: shop@ojoymason.com
What personal data we collect
When you place an order, we collect:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Order details
- Payment information (processed securely by our payment provider)
We do not store full payment card details.
Why we collect your data
We collect your personal data to:
- Process and deliver your orders
- Manage payments
- Provide customer support
- Comply with legal and tax obligations
- Prevent fraud
Legal basis for processing
We process your data based on:
- Contract performance (processing your order)
- Legal obligations (accounting, tax laws)
- Legitimate interests (fraud prevention, website security)
Data retention
We retain:
- Completed order data for up to 10 years (as required by Lithuanian tax law)
- Failed and cancelled orders for a limited period
- Account data for up to 2 years of inactivity
After these periods, personal data is deleted or anonymized.
Sharing your data
We may share your data with:
- Payment providers (e.g., Stripe, PayPal, etc.)
- Shipping carriers
- Accounting services
- Hosting provider (Hostinger)
All third parties process data securely and in accordance with GDPR.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your rights under GDPR
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- File a complaint with the Lithuanian Data Protection Authority
To exercise your rights, contact us at shop@ojoymason.eu.
Cookies
Our website uses cookies to:
- Enable shopping cart functionality
- Improve user experience
- Analyze traffic
You may control cookies via your browser settings.